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GUIDE & ALERT

GUIDE & ALERT

Passenger Guide

Sharjah Taxi is concerned with providing its services with the highest level of quality and dealing with work ethics and behavior, so that the customer can enjoy a beautiful trip.

ON PASSENGER

Passenger may:

Notify the driver accurately of his intended destination before boarding or turning on the meter.

reserve public priority and the laws and customs prevailing in the country.

Maintain the privacy of the vehicle’s work by not distributing leaflets, selling goods and commodities inside the vehicle, or promoting them in any way of advertising.

Cooperate with the quality officers working in Sharjah Taxi when they present the company’s business card.

Adhere to traffic rules by observing to wear a seat belt and not allowing children under the age of ten (10 years old) to sit in the front seat.

Refrain from drinking alcoholic beverages, intoxicants, drugs, or the like, or possessing them inside the vehicle.

Refrain from carrying any toxic, flammable materials or any illegal materials, as the passenger will be fully responsible for the outcome of this violation.

Commit to priority in obtaining taxi service in shopping centers, exhibitions, hotels...etc., and keeping the vehicle, devices, equipment and vehicle seats clean.

Respect the driver, do not say any obscene or impolite words, and do not provoke the driver.

Pay the cost of the trip and ensure that his luggage and belongings are taken before leaving the vehicle.

Adhere to the number of passengers allowed in the vehicle.

Refrain from eating food and smoking inside the vehicle to preserve the smell and health of passengers and the driver.

Refrain from loading animals into the vehicle or doing any action that might pollute the internal and external environment

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ON DRIVER

The driver must::

Listen to the passenger to accurately determine the passenger’s intended destination before turning on the meter.

Comply with the passenger if he requests to turn on or turn off the air conditioning or radio.

Commit to the specified appointment if the passenger requests the service through the call center.

Preserve public priority, laws, customs and traditions prevailing in the country.

Cooperate with the quality officers of Sharjah Taxi and complying with their instructions, as well as cooperating with the police.

Present the payment receipt to the passenger and allow him to see the meter reading.

Respect the passenger, help him, and deal with him in a friendly and cheerful manner.

Not carry other passengers with him (sharing passengers).

Adhere to the law of precedence for service provision.

Provide clean, comfortable and safe transportation.

Not ask for any additional amount or tips

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